Yes, we will allow you to receive photos of your custom plush immediately after the production is done. You will have the option to ask for a last-minute modification to your plush before we pack and dispatch it.

Yes, we have a satisfaction guarantee, In case your expectations are not met, we provide a partial refund (55%-85%) just to cover the materials. This guarantees peace of mind when ordering with us.

Check our Refund Policy for more accurate details.

Petslify Plush is thoughtfully designed in Los Angeles, USA, with our creative team leading the design process.

While our headquarters and a team of designers are based in Tel-Aviv, the crafting takes place in our closely-knit workshop in China. Our collaboration extends to numerous gifted designers and craftsmen. We oversee all aspects of quality control, packaging, and dispatch to ensure the highest standards.

Having a portion of our production in China offers significant benefits, including access to expertly skilled artisans in plush design and close proximity to high-quality raw materials.

Petslify takes up to 9 weeks to deliver, while in most of the cases the plush will arrive in 6 to 8 weeks.

Our delivery time is estimated and cannot be guaranteed.

The production time is highly determined by demand and the complexity of your pet's design because each one is individually created and manufactured by hand. However, if you need your Petslify Plush before or before a certain date, you can guarantee expedited delivery options during your checkout.

Yes! we ship worldwide.