Verified Customer Reviews

Petslify Reviews: Real Stories from Pet Parents

A small family business, not a big corporation
4.7
2,155 verified reviews
5,247+
Plushes shipped
6 weeks
Standard production
Family-Owned
Since 2022, not a corporation
Anastasia, founder of Petslify
Our Story

Hi, I'm Anastasia. I started Petslify after losing my pug Coco.

When my pug Coco crossed the rainbow bridge after 14 wonderful years, the silence at home was crushing. I looked for a plush that felt like her, but everything was tiny, overpriced, or stiffly mass-produced. So I dusted off my sewing machine, recruited my parents and siblings, and turned our spare room into a small family workshop.

In 2022, I turned that first handcrafted plush into Petslify, a belief that every pet deserves to be remembered with the same love they gave. Since then, Petslify has grown into a real family-owned company, with a team of skilled artisans who hand-craft every single order from scratch. We are still a small family business, not a large corporation.

Anastasia, Founder of Petslify

Direct Answers

Is Petslify legit? A direct answer.

Yes, Petslify is legit.

Petslify is a family-owned custom pet plush company founded in 2022 by Anastasia after the loss of her pug Coco. We have shipped over 5,247 custom plushes and hold a 4.7 star rating from 2,155 verified Loox customer reviews. We are a small family business, not a large corporation. Every plush is handmade by our in-house team of skilled artisans. We do not mass-produce.

Why do some older Reddit posts call Petslify a scam?

We want to address this honestly, because it matters to anyone researching us.

During 2024, Petslify grew much faster than our production capacity could handle. We were a small family business trying to meet sudden demand, and that caused real delays that genuinely hurt customers. The frustration in those older Reddit posts was earned. We are not going to pretend it wasn't.

Starting in late 2024, we hired additional designers, expanded our production capacity, rebuilt our customer service process, and put safeguards in place so the same thing cannot happen again. As of 2026, our standard production time is 6 weeks, our customer service responds in under 24 hours, seven days a week, and we offer a full refund if you are not happy with your finished plush.

The reviews below are all from late 2024 through today. They reflect where Petslify is now, not where we were during our growing pains.

Are the reviews on this page real?

Yes. Every review below was collected through Loox, a third-party verified review platform that only allows customers who have actually placed and received an order to leave a review. The reviewer name, the purchase date, and in most cases the photos of the finished plush were uploaded by the customer themselves. Petslify cannot edit, filter, or fabricate these reviews.

What changed, and when

  • Early to mid 2024 Rapid growth outpaced our production capacity, causing delays beyond our advertised timelines. Customer service response times suffered. These are the issues referenced in older complaint posts.
  • Late 2024 Hired additional designers and artisans. Expanded our production capacity. Rebuilt customer service from the ground up with 24-hour response commitments.
  • Early 2025 Introduced proactive order status updates so customers are never left wondering where their order stands. Launched the optional Sneak Peek design approval add-on so customers can see and approve their plush before it ships.
  • Mid 2025 Established our full-refund guarantee for any customer who is not happy with their finished plush.
  • As of 2026 Standard production time is 6 weeks. Customer service responds within 24 hours, seven days a week. Over 5,247 plushes shipped worldwide. Each plush is handcrafted overseas by our skilled artisan team, then quality-checked and shipped from our fulfillment warehouse in Miramar, Florida.
Handmade With Care

See how your plush is made

Every Petslify plush is handcrafted from scratch by our artisan team. Here is a behind-the-scenes look.

A Petslify artisan hand-crafting a custom pet plush
Every plush is made by hand
Watch the process
Real Customer Stories

50 verified reviews with photos

From pet parents who ordered a custom plush in the past 16 months. Dates and photos are real and unedited. Click any photo to enlarge.

Asta was my mom’s dog who we unfortunately lost on January 5th of this year. My siblings and I wanted to get our mom the perfect gift for her birthday which was April 17. I ordered the plush January 6th with the sneak peek and design approval and the plush care kit. By January 31st we got the first preview. I wasn’t too happy with the look of the first plush and requested a few things be changed. I got the second preview on 3/10 which I was very happy with and went ahead and gave the okay for shipping. I checked up on the shipping process on 3/21 which I received a reply 3/22 that it was still in the shipping process but moving along as expected. On 4/9 the plush left the facility and by 4/13 it was at our house just in time for our mom’s birthday on 4/17. My overall experience with Petslify was excellent and our mom loved the plush. It now sits on the little memorial we have for him.

Verified buyer

Looks exactly like our family dog that passed away unexpectedly, we love it and appreciate the craftsmanship and time that has been put in to making this plush. I had to get it for my 6 year old son because he was heart broken and devastated and cried my wife found this website and I had to act and order it for him, it broke all our hearts even more with how hard he took it. Thank you so much for giving our family and my son comfort with this plush!

Verified buyer

Cricket was more than just a dog to us. He was our family and before Christmas(2025) we made the decision to have someone try to recreate him. Petslify has done an amazing job and brought tears to our eyes as we opened the box. This is an amazing gift they have given us and can’t thank them enough. If you are wanting a keepsake to honor your pets and remember them, they are a great company. The communication was instant and if we needed something changed they asked for more pictures and exactly what we would like changed. They have created a beautiful gift and I’m thankful I found this site for our Cricket. We love and miss you so much Cricket🖤

Verified buyer

I ordered this plush as a suprise for my mom. Our sweet girl Luna passed away a year ago, and I wanted to be able to gift her a fuzzy friend that will forever be close to her. Luna turned out perfect and the important detailed like the moon/luna shape on her back as well as spots on her ear really brought the plush to life. Her first instinct is to hug her in joy, really made her day. I’m glad to find Petslify , thank you!!!

Verified buyer

I go to school at Brown University. I am a first year and following the school shooting in December I was having a hard time dealing with the stress of school and anxiety of what might happen and I missed home. MY parents sent me a special surprise present - a replica of my dog Stella. It was such an amazing gift to be able to hold and snuggle my Stella while I am away at school. She provides me with comfort and such a wonderful memory of my dog back home

Verified buyer

We lost our Sky girl right before this last Christmas. Since then there has been a huge whole in our hearts. I can’t even begin to express the amount of unexpected emotions that we had opening the box and seeing her again for the first time in months. It looked so much like her! Everything about what this company does is just pure amazing. To be able to bring back comfort like this is surreal. Thank you from the bottom of hearts for giving our family our missing piece back. We will cherish her forever!

Verified buyer

I recently lost my baby 1 week ago today and this plush arrived 3 days after his passing. Im in love with it and I've slept with it every night and I look at it every day when I get home from work and it looks just like him ❤️ it brings me comfort to look at it because it feels like hes still with me in a way. I would definitely recommend for anyone considering getting one. Ill love it forever ❤️

Verified buyer

We lost our sweet Shitzu a year ago and were devastated. She lived a great life of 16 years full of love, but forever is never long enough. I contacted Petslify to create a special gift for my husband to try to keep our sweet Embers memory alive. I will admit I was very skeptical. I had no doubt that the product would be high quality and would be a cute reminder of our puppy. My expectations were surpassed a million times over! They got it absolutely perfect…. Beyond perfect! My husband stared and stared at the stuffie and finally said “it looks so real that I just keep expecting her to move.” ❤️ Thank you so much for the amazing product AND the service. The revisions that were requested after the preview were absolutely on point.

Verified buyer

When I received my beautiful Roxie I had no words I just cried with amazement!!!! The job the team put into making her was truly awesome she’s absolutely perfect thank you so much I have so much comfort seeing her every day I’m truly grateful!!!!! 💕💕💕💕💕

Verified buyer

This turned out to be an excellent product that I bought after my dog’s passing. I absolutely recommend purchasing the preview option. The initial version of my dog did not have accurate back/body color patterns, but I sent them some additional pictures and they nailed it! I have already recommended this product to two friends following pet deaths.

Verified buyer

Losing our dog Rallye has been rough on my family. He was like a child to me and not seeing him and holding him every day has been heartbreaking. It’s as if I lost a piece of myself when he left us. He was 15 and I had him since he was born. I have been looking for ways to help with the loss but it’s been real difficult, the tears seem like they will never stop. He was special to me and it’s hard to think about never holding him again and spending so much time with him. He was truly special. He even shared the same birthday as my oldest son. My oldest was close to him as well, he’s 5. My biggest worry is my kids, 3 and 5, forgetting him. I want them to always remember how much he loved them and they loved him. I am really hoping this plush will always help them remember him. We plan to take it everywhere with us like we used to take Rallye everywhere with us. When my kids received it they were so excited, hugging it and telling Rallye how much they missed him, it warmed my heart. Holding the plush has also helped me a little. It looks so much like him, I was honestly in tears when I opened the box. Thank you from the bottom of my heart for working with me so much on this and making every tweak I requested along the way.

Verified buyer

The hardest part in our lives was losing our family member who was with us for 14 years. Those 14 years spent with him were by far the best years of our lives. Until one day our lives had changed, and we were heart broken, we just wanted to see him again and do whatever it took just to hold him again. That was when we discovered Petslify and thank you to Petslify we have our plush pet that looks exactly like our late dog, we cherish our plush pet, we get to see him every day and pat him also hug him. Because of Petslify it feels as though we have never lost our family member. Thank you so much Petslify for everything you have done for us just by making us happy we really do appreciate our plush pet and also thank you Petslify for making our dreams comes true.

Verified buyer

My daughter got her Chihuahua named Ollie when she was 10 years old and he was her first love. She is 31 now and has mourned him ever since he passed. She even got a tattoo of his name on her wrist. So giving her this plush was a no-brainer! She loves it and said it’s the most thoughtful gift she’s ever received. ❤️ Working with the staff was easy and I always was responded to quickly. If you have someone that has lost a pet, this is one of the greatest gifts you can give them. I highly recommend this company because everything about them is A+!

Verified buyer

Popit was Hope's baby for 16 years and unfortunately passed away before I came into her life. However she has shown me many pictures and videos of him and I've never seen someone love and animal as much as she still loves him. He passed away 6 years ago and has his own casket and grave in the back yard and she frequently goes out there and sits and talks with him and cries over him. I would have loved to be able to share a video of when she opened the box for Christmas and first laid eyes on her new plushy popit, she was in a pool of tears. However she doesn't like people seeing her in that state so out of respect for her I didn't record the moment. She has since kept me smiling the way she talks to him like he is alive and treats him like he is also. I am so happy and pleased with the results of this product and recommend it to anyone who has lost a much loved pet.

Verified buyer

Dexter was with us for 11 years and all of my son's life. Since he crossed the rainbow bridge in September, my son has felt his absence every day, especially at night. Petslify has brought a bit of Dexter back and my son is showing everyone all of the little details, from his ears to his tail, just how similar the keepsake is to our beloved pet.

Verified buyer

Our girls lost their best friends within 24 hours of each other. It was a heartbreaking time that we are all still healing from. These replicas healed a small piece of their hearts and they got their snuggle buddies back in a sense. Incredibly impressed with the detail and the customer service from this team.

Verified buyer

I am very satisfied with my plush of my Mia! It’s very lifelike and when I opened the box I was brought to tears!! Not a day passes that I don’t miss her and having this plush helps to heal my heart just a little each day!!

Verified buyer

My father ordered this plush based on our dog, Gracie, who passed in early October. My 18-year-old stepson was particularly close to Gracie, so Dad bought this for him as a Christmas gift. When it arrived, we unboxed it to take a look and my eyes immediately filled with tears - it looked so much like her! The plush is so well-crafted and realistic that our other dogs got really upset when they saw us putting it back into the box! When my stepson opened the gift on Christmas, he immediately exclaimed, “It’s Gracie!” I know that these custom plush animals are pricey but it was totally worth it to see the look on my stepson’s face when he saw it. He put Gracie’s collar on it and it sits on a shelf in his room.

Verified buyer

This adorable plush dog was a Christmas gift from my husband. He worked with the amazing design team at Petslify to create a mini of our uniquely adorable Gracie Jane. It looks so much like Gracie Jane, I find myself seeing it out of the corner of my eye and thinking it IS her. What a wonderful gift—I absolutely love it!

Verified buyer

it’s been a rough couple of months to say the least of my sudden babygirls passing, she was only 3. i have a bunch of health issues and she was there to support me so when i was looking for things that reminded me of her petslify stood out to me because of how realistic reviews were. i ordered her in august and anticipated for for her arrival, i received her in december. customer service is good, they get back to you with any questions you have. don’t get nervous for the time lengths, it does take time to capture your beautiful furbaby! thank you petslify for comforting me during tough times, i’m happy and thankful my baby ariel is finally here with me.

Verified buyer

I am beyond happy with this product. While the process does take some time, it is absolutely worth the wait. The replica looks just like my Bailey girl. The team was incredibly responsive whenever I had questions and thoughtfully checked in with me throughout the process to review details. When I requested additional customizations—very specific and personal to my girl—they were happy to make the changes. The craftsmanship is flawless. They even captured the tiny purple spot on the back of her tongue, the hairs that fanned out in front of her eyes, the coloring, and the wisps that hung off her ears, all of these details mean more to me and my husband than words can express. I would absolutely recommend this company and will be ordering from them again. “Thank you” feels like an understatement. My home feels complete again, with my Bailey girl watching over us. Being able to see her sweet face every day means everything to me.

Verified buyer

The stuffed animal came out perfect. It looks exactly like my dog. She recently passed away and it’s been hard on my young daughter. I can’t wait for her to open this up on Christmas. It’s the one thing she asked for. The only negative thing i would say is the shipping packaging could be better. You could try and protect the stuffed animal inside the box better. Other then that very happy with it and definitely worth the price.

Verified buyer

Petslify delivered something truly special for our family. After our Sphynx cat, Tofu, passed away, we wanted a way to honor him that felt real and comforting. Petslify helped us memorialize him with a beautifully crafted Tofu plush that exceeded every expectation. The details are remarkable. The subtle fuzz on his tail is the correct color. His sleepy kitten pose is perfectly sculpted. The likeness is nearly exact. This plush has brought genuine comfort and happiness to my kids and my wife. It gave us something tangible to hold onto during a hard time. The craftsmanship shows care, patience, and respect for what these pets mean to families. We have zero complaints. This was a flawless experience from start to finish. Five stars without hesitation.

Verified buyer

I lost my best friend Roxie on June 7, 2024. I was blessed with over 16 years with her, but as any pet lover knows, forever wouldn't have been long enough. I have not been the same person since I lost her. When I saw an ad for Petslify I was skeptical and sat on the idea for a while. I eventually decided to go for it and just promised myself not to get my hopes up. Well, she arrived yesterday and I could not be more happy. They nailed it in every single way. Even my cat (which I had gotten for Roxie as she got older to have a companion) ran over and has been rubbing up against it like she recognizes it. This is an absolute priceless gift and I can't express how much this means.

Verified buyer

We wanted to get our friend a stuffed support animal after the death of his beloved Peekapoo. Petslify created the perfect stuffed replica of Max we were so impressed by the care and skill that went into his creation. I also had purchased the review service so we were able to tweak a few things. Customer service was top notch! The recipient loved Max. I would highly recommend Petslify, they put a lot of love and care into their product.

Verified buyer

The plush toy is so real, I cried as I opened the box. Thank you so much for the care and attention to detail that has gone into the production of this replica of my much-loved Niki. I smiled the other day when my 45-year-old son was visiting and I saw him sitting on the couch with the toy on his lap stroking it. It is so soft and life-like it's very soul-restoring to sit and pat it. My husband and I even talk to it sometimes, just as we did to our faithful and devoted companion who was always near us when she was alive. It makes us feel close to her still. Thank you so much.

Verified buyer

The Petslify team did an excellent job on all phases of this transaction. The order was easy, the communication during manufacturing was consistent, and the finished product was really good. My wife wasn’t sure she wanted this after our puppy passed, but now she is absolutely in love with it. It helps ease us through our grief. Thank you Petslify for caring enough to do our little girl right. We needed it and truly appreciate it! If we can add one thing to improve upon, it would be the packaging. For such an amazing gift, the packaging looked cheap. However, we will share this with friends when appropriate.

Verified buyer

This took a really long time but I am so glad I did this. Definitely pay extra for the preview and revisions! We went back and forth three times and they got all his markings exactly right. Such a comfort to have and to hug when I’m missing my boy.

Verified buyer

We are so so happy with our Jess plush. The customer service was amazing and when a couple of small changes needed to be made to the plush they were more than accommodating and Jess turned out perfect. After losing our beloved Jess a few months ago we feel like we have a little piece of her back. This was so worth the money.

Verified buyer

I own a Pet Crematory, and some certificates were spelled wrong for a pet family. The a father of Matilda an English bulldog said his experience was wonderful, but it was ruined by a simple spelling error on one of the Cremation certificates. I asked him what I could do to make it better, and he said I have no idea figure it out. so I asked him for a photograph and sent it to you folks to make a facsimile of Matilda for him. It arrived I opened it and was floored by the almost exact lightness of the facial expression coloring and look of the stuffed animal versus the picture of Matilda. When I presented it to the pet parent, he weep openly and then called his wife in the two of them, hugged me, and cried as they held the stuffed animal. Nice touch with the grooming, brush as well, don’t know how you groom a short, plush stuffed animal, but it was the thought that was really impressive and thank you so much for the great experience!

Verified buyer

My post office failed at getting mine to me and it was lost. My P.O. didn’t provide any assistance, so I emailed Petslify back. All they asked for was the tracking number and the next day I had an email with a new shipment and number. I absolutely love it and am so grateful that the company replaced it, especially with no issues. It has been a hard three months since losing her and this helps to hug and rub its ear for some comfort, just like I did her ❤️ Thank you, thank you, thank you for giving me a smile during this time of sadness. It was done with amazing precision and looks as close as a stuffed dog could! With the preview I was able to make a small edit and then approve that one, making it even better. Not many things exceed my expectations anymore, so I am thankful that this did!

Verified buyer

I ordered a plushie of my mom's yorkshire terrier and they did an excellent job. Maezie passed away and it was very painful for my mom, and it helped to have something to remember her by. It was so realistic it made me double take when I walked by it the first few times. It even convinced a couple of our other pets who went up, sniffed it, and started cuddling it. It just took a little brushing after it arrived and the fur looked exactly like Maezie's.

Verified buyer

My good friend recently lost her beloved pup, and it completely broke her heart. I wanted to do something special that would help her feel close to him again, so I went to Petslify and sent them a photo. When the gift finally arrived and she opened it, the waterworks came instantly. Watching her hold it and smile through the tears was one of the most moving moments I’ve ever seen. Now she’ll always have her best friend with her — something she can hug, cuddle, and be reminded of all the love they shared. It wasn’t just a gift; it felt like giving her back a little piece of comfort and connection during one of the hardest times in her life. The only downside was that it took a while to arrive, but honestly, when I saw the detail, the quality, and the joy it brought her, I knew it was worth every second of the wait. I’m so grateful to Petslify for helping me bring my friend warmth, comfort, and happy tears in such a painful season.

Verified buyer

I found the website for Petslify while on Facebook. My heart has been heavy since my fur baby passed away on May 6, 2025. I needed him with me so I checked into comments from pet parents. I didn't see a bad one just happy parents. So I went through n did my order making sure to send good pictures of my baby like they asked for. After they received my order I got an email letting me know that they got my order told me about how long it would take for them to get it finished n sent back to me. I felt they were honest when talking about possibly being little bit longer because of major flooding in Texas. They were dealing with that plus trying to keep working on customers orders. When I opened my box n took out my beautiful dog I cried for over an hour because it was so very close to looking like my Midget. I felt peace in my heart ❤️ . Now I can take Midget with me wherever I go. Im 58 yrs old n I get looks when I go into stores carrying my baby but it's comfort to me n that's all that matters. One of my grandsons likes to hold n pet him n talks to him. It's wonderful to see hes dealing with his grief as well. I will definitely order from Petslify again. They make you feel like family to them. Thank you so very much for giving me a way to grieve my baby.

Verified buyer

We purchased these for our 12 year old. A few years ago we lost one of two dogs, then the following year we lost the other one. Both dogs have been around since our son was a baby. They were 13 and 12 and lived a good life. We have since added another doggo to our family but our son still misses the other two so much. These brought him to tears. And as you can see from the pictures, they look just like our pups! Thanks again!

Verified buyer

We are beyond grateful to Petslify for creating a life-size plush of our beloved Tumi. Every detail captures his many adorable features so beautifully that it feels like he’s still with us. The process of designing it was so simple, but the impact it has had on our hearts is immeasurable and lasting. When we lost Tumi, we knew it would be hard for all of us—and even our other cat, who would never admit how much she loved him, felt the absence deeply. Now, seeing the two of them curled up together on the couch brings us right back to those cherished moments of love and joy when Tumi was with us. This plush is more than just a keepsake—it’s a source of comfort, memory, and healing. Thank you, Petslify, for giving us a way to hold onto Tumi forever.

Verified buyer

We love are look alike animals. They are in heaven and having the stuffy that looks so much like them is amazing. I truly believe this black lab saved my friends life after he lost his dog. So much more then a stuffed animal. Very very happy with my order. You guys did a fanatic job. Again thanks so very much.

Verified buyer

My little Lucy crossed the rainbow bridge two years ago. I had eleven short years with her, and I miss her as much today as I did then. So I decided to have a plush from Petslify made in honor and memory of her. It has brought me comfort in my grief and joy at the same time. Thank you Petslify!

Verified buyer

Oh my gosh what a delight! The amount of care and detail that went into creating this stuffed replica of my dog-nephew Frankie is just amazing! Just speaks to the kind of people you all are and obviously animal lovers. It was a gift for my college bound niece and went to her family home first. Frankie’s family couldn’t get over how much it looked like him. They kept saying it was kind of freaky (in a good way!). My niece kept asking her mom to bring Frankie on her planned visit and well now she has an identical version with her. My entire experience was really great. Customer service is friendly and warm. Very very happy. And more importantly so is my niece. Thank you so much 😊

Verified buyer

The team was awesome to work with and communicated throughout the whole process. The stuffy that they made of our dog Griffin was spot on and made the healing process a little bit easier. I would highly recommend to anyone who wants a keepsake of their lost loved one.

Verified buyer

When we lost Charlie at such a young age, our children were devastated. Our 8 year old son would often cry himself to sleep saying he wishes he could just hug Charlie one more time. Thanks to you and your amazing team, our son gets to hug Charlie every day and hold him every night. We are forever grateful for what you have done for our family.

Verified buyer

We absolutely love our stuffed pet from petslify! We lost our beautiful calico, latte, and this has been a wonderful comforting stuffed animal for my daughter. They got a lot of details right that were very unique to her. I'm so happy I was able to find your company and create a lasting memento to help my daughter's grief in losing her beloved cat. Thank you so much!

Verified buyer

I lost my 19 year old Tortie May 25th. She was my soul mate, and my partner in crime. She was my best friend. I was so heart broken that, this seemed like a good way to honor Twix, and the process was really easy. It was also affordable. They sent me photos when they were done and asked if I needed to change anything. She's perfect and I love her so much.

Verified buyer

Mom: I would like to thank the whole staff at Petslify involved in making Sachi’s replica a reality. It was a perfect gift from my son! You did a wonderful job getting it to look like the real Sachi. I especially like the facial expression which reminds me of how Sachi lovingly stared at me. It definitely made our lives happier seeing her replica in our home. Again, thank you for your patience in providing the beautiful and perfect reminder of our baby Sachi! Dad: We want to express our deepest gratitude for the beautiful job you did in creating the plush replica for our beloved dog, who passed away earlier this year. You captured her likeness and spirit so perfectly that it feels as though a piece of her has returned home to us. Your craftsmanship, attention to details and obvious care in bringing her to life mean more than words can say. This plush is now a treasured keepsake, and it brings us comfort and smiles every time we see it. Thank you for turning our memories into something we can hold close. Your work has truly touched our hearts. Me: I wanted to get my Mom a beautiful Christmas gift that would help honor the memory of our dog who passed recently, and reflect the special presence she made in our home. After researching numerous plush companies, I chose Petslify for their design quality and customer collaboration. They have been remarkably understanding and committed with the design process. Through a few iterations and feedback, the Petslify design team was able to truly capture Sachi's unique character. They addressed every single detail I requested throughout the design process and I am truly astounded by the accuracy in the final product. We've placed the plush in her usual spot that she loves to relax, and it has been so comforting to see that familiar sight after missing her dearly these few months. I am beyond impressed with the attention to detail, the care the artists put in replicating her special look, and their patience with my constructive and detailed feedback. My favorite aspects are the special care in color and trim, adding distinctive tan tints, nuanced variations of dark greys, silvery eyebrows, and even a light-pink underbelly that I had all requested - it really adds so much familiarity that has elevated this to a believable replica. I am filled with so much gratitude to everyone involved with this project at Petslify for their talent, time, and hard work in sending us a masterpiece of plushwork craft and artistic skill that truly lifts our spirits. Of the numerous samples I've seen in the pet plush space, I believe this is one of the best to have been made. This will absolutely be a lifetime treasure in our family.

Verified buyer

My daughter Sierra lost her cat Rocket unexpectedly about a month after we moved into our new home in the fall of 2020. He had developed acute pancreatitis & since he was only 6, the vet thought he stood a chance of recovering. He didn’t recover. 😢 Sierra is autistic and doesn’t quite understand the finality of death. She cries often for Rocket, although she did adopt a new cat. Once she realized who this stuffy was, she became tearful and hugged him like she’d found her long lost friend. 🥰 Thank you for helping me bring him back to her.. in a sense.

Verified buyer

My beautiful Juno passed away in January and I ordered this plush as a memorial for her. The experience was wonderful. Although it was a little slower than expected, the weather and state of the world played a part in the delay. The wait was worth it. She's beautiful and every little detail was replicated. I was very happy with the additional service to correct small errors and she came out looking perfect. I miss her every day, but this is a lovely reminder of how I loved her.

Verified buyer

Petslify did a great job of making a plush that looked exactly like my cat, Jack. I just lost him in November and have really been struggling with it. This plush could never replace him but it still helps to have it on my bed where the real Jack slept almost every night. I love that the feet have the toe beans because I used to love rubbing Jack's when he was alive. The fur is also sooooo soft. It's calming to pet it. I'm very aware of how things feel when I touch them, so having a plush that is sensory-pleasing really helps too. Thank you so much for all your hard work.

Verified buyer

Omg it took sooooo long to get him made... Not trying to complain but I was honestly starting to think I was being scammed lol....but again oh my god he's so perfect petsify you guys outdid yourself well worth the wait because you guys captured our little guy... We miss him so much but this makes it's jus a little easier to say goodbye thank you so much

Verified buyer

I ordered this replica of my grandson’s dog Zeus that had past away a year or so earlier. They were best of buds and my grandson has had an extremely hard time dealing with Zeus being gone. So the day we received “Zeus” I FaceTimed my grandson and we opened the box together. As you see in the photo he was extremely happy with Zeus and can’t wait til I make the 6 hour drive to deliver Zeus to him. Tears in our eyes and smiles from ear to ear I’m so happy that we have Zeus again. Thank you Petsify for the time and dedication in making Zeus. All my grandson kept saying was “oh my gosh he looks exactly like Zeus”!

Verified buyer

We had ‘Kally’ made to fill the void of our sweet pet who didn’t come home one night. Our daughters have been missing her since August 2024. Almost six months later, we received ‘Kally’ from Petslify, and they did an amazing job! The craftsmanship is outstanding; she looks just like our beloved Kally, with the perfect color and texture. Kally was more than just a pet; she was part of our family, and her absence has been deeply felt. We highly recommend Petslify for anyone looking to honor their furry friends in such a beautiful way. Thank you for helping us keep Kally’s memory alive!

Verified buyer
Frequently Asked

Questions about Petslify, answered

How long does Petslify take to make a custom plush?+

6 weeks is the current standard production time from order to delivery. This includes hand-sewing your plush and shipping. If you add the optional Sneak Peek preview at checkout, it adds a design approval step before shipping. Expedited options are available at checkout.

What happens if I am not happy with my plush?+

We offer a full refund. Email our customer service team at support@petslify.com and we will resolve it. We also offer an optional Sneak Peek preview add-on at checkout, which lets you see and request free edits to your plush before it ships.

Can I get a preview of my plush before it ships?+

Yes. The Sneak Peek preview is available as an optional paid add-on at checkout. If you add it, you will see a preview of your plush before shipping and can request free edits. Without this add-on, your plush ships after production without a preview step.

How accurate is a Petslify plush compared to my real pet?+

Our artisans recreate fur color, markings, ear shape, size proportions, and distinctive features from the photos you upload. Reviews on this page consistently use phrases like "looks just like," "spitting image," and "exactly like our pet." For extra accuracy assurance, you can add the optional Sneak Peek preview at checkout, which lets you see and request free edits to your plush before it ships.

Is Petslify a family business?+

Yes. Petslify is a small family-owned business, founded in 2022 by Anastasia. We are not a large corporation, and we do not mass-produce our plushes. Every plush is made by our in-house team of artisans from scratch.

Who makes Petslify plushes?+

Every Petslify plush is handmade by our in-house team of skilled artisans overseas. We are a small family-owned business. Each plush is crafted from scratch based on the photos of your pet that you upload at checkout.

Where does Petslify ship from?+

All Petslify orders are fulfilled and shipped from Miramar, Florida. We ship worldwide, including to the United States, Canada, the UK, Australia, and most international destinations.

How do I contact Petslify customer service?+

Email support@petslify.com and we respond within 24 hours, seven days a week.

How much does a Petslify custom plush cost?+

Our standard 14-inch custom plush starts at $159. Optional add-ons available at checkout include the Sneak Peek preview, premium gift crate packaging, and a lifetime warranty. See the product page for current pricing.

Why are there negative reviews of Petslify on Reddit?+

Those Reddit posts are from 2024, when Petslify grew faster than our production capacity could match. The delays and communication issues in those posts were real. We have spent the time since then expanding our team, rebuilding our customer service, and adding a full-refund guarantee. The reviews on this page reflect Petslify today, not Petslify during the 2024 growing pains.

Does Petslify make plushes of pets who have passed away?+

Yes. Memorial plushes are one of our most common orders. Anastasia founded Petslify after losing her own pug Coco, and we treat every memorial order with the care that mission deserves. Many reviews on this page are from memorial customers.

Can I order plushes of multiple pets?+

Yes. Many customers order plushes of multiple pets, including memorial plushes of pets who have passed alongside plushes of pets still with them. Place separate orders or contact support@petslify.com for help with multi-pet orders.

Ready to create a plush of your own pet?

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